Last Updated: July 3, 2026
At lymphflow.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we safeguard it, and the choices you have regarding your personal data.
By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide when placing an order, contacting our support team, or interacting with our website.
The information we may collect includes:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information (processed securely through third-party payment providers—we do not store your complete payment details)
We may also automatically collect certain technical information, including your IP address, browser type, device information, operating system, referring website, and pages visited through cookies and similar technologies.
2. How We Use Your Information
We use your information to provide and improve our services, including to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service inquiries
- Process refunds or replacements when applicable
- Improve our website, products, and customer experience
- Prevent fraudulent transactions and enhance website security
- Maintain business, accounting, and legal records
- Comply with applicable laws and regulations
We only use your personal information for legitimate business purposes and in accordance with this Privacy Policy.
3. Cookies and Tracking Technologies
Our website uses cookies, pixels, and similar tracking technologies to improve your browsing experience and better understand how visitors use our website.
These technologies may include services such as:
- Meta Pixel
- Google Analytics
- Google Ads conversion tracking
- Other marketing and analytics tools
These technologies help us:
- Measure advertising performance
- Analyze website traffic
- Personalize content and advertisements
- Improve website functionality
- Enhance user experience
Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted third-party service providers that help us operate our business, including:
- Secure payment processors
- Shipping and fulfillment providers
- Website hosting providers
- Email communication services
- Marketing and analytics platforms
These providers are authorized to use your information only as necessary to perform services on our behalf and are required to protect your information.
We may also disclose information if required by law or when necessary to protect our legal rights.
5. Data Security
We take commercially reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
Although we work hard to protect your data, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your transactions
- Provide customer support
- Meet legal, tax, and accounting requirements
- Resolve disputes
- Enforce our agreements
When your information is no longer required, it will be securely deleted or anonymized where appropriate.
7. Your Privacy Rights
Depending on your country or region, you may have certain privacy rights, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal obligations)
- Object to or restrict certain processing activities
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the information below.
8. Third-Party Websites
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before providing personal information.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be posted on this page along with a revised “Last Updated” date. Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we collect, use, or protect your information, please contact us:
LymphFlow Support Team
Email: support@lymphflow.com
We are committed to addressing your privacy concerns and will respond to your inquiry as promptly as possible.